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11 results found

  1. Prevent 2 appointments in a single day

    I would like to have a setting that prevents more than 1 appointment in a day, or warns that an appointment is already scheduled that day. The private payors do not allow more that one procedure in a day. We occasionally have a patient scheduled for a therapy session and a medication visit on the same day, and the payors are denying the medication claim and only paying the therapy.

    7 votes

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    1 comment  ·  Billing  ·  Admin →
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  2. Ledger-Add Visit Type/Coding

    Could we have the coding or visit type that was sent on the claims added to the ledger? It's very time consuming going back and forth between the charge entry and the ledger especially with bundled claims trying to work aging and figure out what service was paid and what wasn't.

    5 votes

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    0 comments  ·  Billing  ·  Admin →
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  3. Itemized Statement

    I need an itemized statement option that I can provide to the patients so they can see what they've paid for and where that money was posted or applied to. The current statements only show outstanding balances so once a payment is applied the invoice is removed from the patient statement and the ledger report is far too confusing for anyone that is not in billing. We've had a lot of complaints from patients for not having this option for them.

    3 votes

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    0 comments  ·  Billing  ·  Admin →
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  4. eferring provider per insurance at a time on a user

    Allow more than one referring provider per insurance at a time on a user as it causes issues when older claims have to be rebilled with out-of-date referring providers with the original referring provider.

    3 votes

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    0 comments  ·  Billing  ·  Admin →
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  5. Consistent Primary Key

    Would be helpful if a single appointment/visit/progress note/claim/payment had the same identifying key so they could be easily tracked from report to report.

    2 votes

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  6. Allow detailed receipt to be printed from Payment Posting

    Currently, detailed receipts with Visit Types and Appointment Date will print out (along with Date, Amount Paid, Date Received) when a payment is collected at the time of visit through scheduler.

    Enhancement request to allow this same type of receipt to be printed through the Payment Posting screen as sometimes patients need this after the fact for record keeping.

    2 votes

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  7. Insurance claim number in reporting

    Need ability to extract the insurance payer's claim ID number. Please revise Export Report-Billing and Payments & Charges to include the Plan's claim number.

    1 vote

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  8. claim number

    Need ability to extract the insurance payer's claim ID number. Please revise Export Report-Billing and Payments & Charges to include the Plan's claim number.

    1 vote

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  9. Bulk edit

    Revise Claim Management with option to bulk "open visit". It's great to be able to edit in bulk but if visit is closed, it's not available in the Insurance Billing queue. At present, you have to manually open every charge and select "open visit" - a significant time waster!

    1 vote

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  10. Allow Patient Statements to be downloaded in Excel (csv and xls) or txt format

    Request that allows Patient Statements to be pulled in .csv, .xls, .xlsx, .txt or other formats instead of just pulling and saving as a PDF. Billing companies requirements include the ability to send over unconverted files in the above formats.

    1 vote

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  11. adding the discharged time

    when billing 820 program adding the discharge time on the ub04 screening. So that you don't have to go into every claim and check the box. not just on the discharge claim

    1 vote

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